Refund and Returns Policy

Shipping Policy

Effective Date: July 23, 2026

At BearBaro, every product goes through a focused handling and finishing process before dispatch. Because our items are handcrafted from genuine leather, processing times may vary depending on workload and finishing requirements.

Order Notification
You will generally be notified about your estimated delivery timeline within 48 hours of placing your order, via the email address and WhatsApp number provided at checkout. Please double-check these details for accuracy when ordering, as we are not responsible for delays caused by incorrect contact information.

Delivery Timelines
Delivery times vary depending on:

  • Destination
  • Courier service used
  • Customs clearance (for international orders)
  • Unforeseen delays outside our control

Product Variations
Due to the nature of leather materials and our handcrafted finishing process, slight variations in texture, tone, and grain may occur. Product appearance may differ slightly from website images. These variations are part of the natural character of genuine leather and are not considered defects.

Third-Party Couriers
We work with trusted third-party shipping providers who receive only the information necessary to deliver your order.

Shipping Questions?
WhatsApp: +92 313 4619155 | Email: info.bearbaro0@gmail.com

Return Policy

Effective Date: July 23, 2026

Due to the nature of our production and handling process, returns and exchanges are not part of our standard policy. Each item is carefully inspected and securely packed before dispatch to maintain consistency and quality standards.

Exception: Damaged or Faulty Items
If your order arrives damaged or with a verified issue, contact us within 48 hours of delivery via:

Please include:

  • Your order number
  • A clear description of the issue
  • Supporting evidence (photos/video of the item and packaging)

After review, we will offer an appropriate resolution, which may include a replacement where applicable. Reports submitted after 48 hours may not be eligible for review.

Please Note

  • Slight variations in leather grain, tone, or texture are not grounds for return, as these are natural characteristics of genuine leather.
  • Products must be unused and in their original condition for any approved replacement.

Refund Policy

Effective Date: July 23, 2026

Order Cancellations
Orders may be canceled or modified within 12–24 hours of placement, by contacting us through:

Once this window has passed, or once processing, preparation, or dispatch has begun, cancellation or changes may no longer be possible.

Refund Eligibility
As returns and exchanges are not part of our standard policy, refunds are limited to:

  • A cancellation request made within the 12–24 hour window, before processing has started
  • A verified damaged or faulty item reported within 48 hours of delivery, where a replacement is not suitable or not possible

How to Request a Refund
Contact us via WhatsApp (+92 313 4619155) or email (info.bearbaro0@gmail.com) with your order number and relevant details/evidence. Approved refunds will be processed to your original payment method; processing times may vary depending on your payment provider.

Non-Refundable Situations

  • Requests made after the applicable time windows
  • Natural variations in leather texture, tone, or grain
  • Change of mind after the cancellation window has closed

For Further Questions, Cancellations, or Refunds
WhatsApp: +92 313 4619155 | Email: info.bearbaro0@gmail.com

Scroll to Top